PRIVACY AND CONSENT STATEMENT
SMART RENTAL d.o.o., Novi Marof, Varaždinska 106, OIB: 37538837559 (hereinafter: SMART RENTAL) collects and processes the personal data of its customers and users of its services (hereinafter: the subject) and takes measures to ensure that the processing of personal data is legal, fair, and transparent.
In this regard, SMART RENTAL may act as the controller and/or processor of your personal data in accordance with EU Regulation 679/16 and we would like to inform you about the processing of your personal data through this Statement, what data SMART RENTAL collects and how it is used.
You will also learn about your rights in relation to the processing of data and how you can assert them.
BASIC INFORMATION ABOUT SMART RENTAL AS A CONTROLLER AND/OR PROCESSOR:
1.1. Identity and contact details: SMART RENTAL d.o.o., Novi Marof, Varaždinska 106, OIB: 37538837559, Republic of Croatia, http://www.smart-rental.hr/
1.2. Contact details of the data protection officer: e-mail: info smart-rental.hr
HOW WE COLLECT YOUR DATA (LEGAL BASIS FOR PROCESSING)?
2.1. SMART RENTAL collects personal data directly from you when concluding and performing mutual contracts, as well as when performing acts preceding the conclusion of the contract (offers, inquiries, reservations, requests for products or services, sending inquiries or requests related to our products or services), or on the basis of your consent, through the SMART RENTAL website, as well as indirectly when you wish to purchase and/or use our goods and services through intermediaries or agencies, or when you exercise your right or use our services within the business cooperation we have with our business partners, or on the basis of another legal basis. Furthermore, we collect personal data when you provide it to us yourself, e.g. in the context of registering as a member of our assistance services or as a user of other services, by filling out a form or sending an email, and in similar situations where you have chosen to provide us with data.
2.2. USE OF GOODS AND SERVICES: When you want to enter into a contract with SMART RENTAL, you will provide us with certain personal data, such as your name, surname, contact information, and details about the goods or services you wish to purchase or use. We will use this data to conclude and fulfill the contract with you, as well as for the purposes of billing and possible later complaints or other issues that may arise in connection with the contract.
2.3. MARKETING: If you have given us your consent, we may use your personal data for marketing purposes, such as sending you newsletters, personalized offers, and other marketing communications related to our products and services. You can withdraw your consent at any time by contacting us or by using the unsubscribe option in the marketing communication.
2.4. RESEARCH AND DEVELOPMENT: If you have given us your consent, we may use your personal data for research and development purposes, such as analyzing and improving our products and services. You can withdraw your consent at any time by contacting us.
2.5. 2.5. PROTECTION OF RIGHTS AND LEGAL OBLIGATIONS: We may process your personal data in order to protect our rights and fulfill our legal obligations, such as complying with legal requirements, responding to legal process or requests for information, or enforcing our policies. This may include processing your personal data for the purposes of exercising or defending legal claims.
2.6. EXTERNAL SERVICE PROVIDERS: We may also share your personal data with external service providers who perform services on our behalf, such as IT service providers, marketing agencies, and payment service providers. These service providers are required to handle your personal data in accordance with this Statement and applicable laws and are not allowed to use it for their own purposes.
2.7. PUBLIC AUTHORITIES: We may also be required to disclose your personal data to public authorities in accordance with legal requirements or court orders.
2.8. TRANSFER TO THIRD COUNTRIES: We may transfer your personal data to countries outside the European Union/European Economic Area for the purposes listed above, in accordance with applicable laws and regulations. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data.
- WHAT DATA DO WE COLLECT?
3.1. We collect the following categories of personal data:
- Contact information, such as name, surname, address, email address, and phone number
- Identification and authentication data, such as identification document numbers, date of birth, and signature
- Financial and transactional data, such as payment and billing information
- Communication data, such as content and metadata of messages sent to us or through our services
- Marketing data, such as preferences and interests indicated through your interactions with us or through cookie tracking on our website
- Research and development data, such as survey responses and feedback provided through our services
- Other data you choose to provide to us, such as through registration forms or communication with us
- HOW DO WE USE YOUR DATA?
4.1. We use your personal data for the following purposes:
- To fulfill our contractual obligations to you and provide you with the requested goods or services
- To communicate with you, such as to respond to your inquiries or complaints
- To send you marketing communications, if you have given us your consent
- To conduct research and development, if you have given us your consent
- To protect our rights and fulfill our legal obligations
- For other purposes for which you have given us your consent
- HOW DO WE PROTECT YOUR DATA?
5.1. We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, taking into account the risks involved in the processing and the nature of the personal data.
- HOW LONG DO WE KEEP YOUR DATA?
6.1. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
- WHAT ARE YOUR RIGHTS IN RELATION TO YOUR DATA?
7.1. You have the following rights in relation to your personal data:
- The right to request access to your personal data
- The right to request rectification or erasure of your personal data
- The right to request restriction of processing of your personal data
- The right to object to the processing of your personal data
- The right to data portability
- The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
7.2. You also have the right to lodge a complaint with the competent supervisory authority if you believe that your rights have been infringed.
- HOW CAN YOU CONTACT US?
8.1. If you have any questions or concerns about our processing of your personal data, or if you wish to exercise any of your rights, you can contact us at the following contact details:
SMART RENTAL d.o.o. Novi Marof, Varaždinska 106 OIB: 37538837559 Republika Hrvatska http://www.smart-rental.hr/ e-mail: info smart-rental.hr
8.2. You can also contact our data protection officer at the email address provided in section 1.2 of this Statement.
- CHANGES TO THIS STATEMENT
9.1. We may update this Statement from time to time in order to reflect changes to our processing of your personal data or changes to applicable laws. We encourage you to review this Statement regularly to stay informed about our processing of your personal data.